Help & Support

Get your answers right away in the FAQ

Visit the Miiskin FAQ and get answers to 9 out of 10 questions that people usually have.

The FAQ covers both topics for users to use Miiskin for skin monitoring or patients that have connected with a dermatologist via the platform.

Signed up with a dermatologist → Messaging

If you have questions about care or prescriptions, use Messaging in your last consultation. Access Messaging directly in the Miiskin app if you download it or log in right here on the website.

If messaging has expired and you think an error has occurred, contact App Support below and we’ll direct your enquiry to your connected dermatologist.

Didn’t find an answer in the FAQ?

We’d love to hear from you! Send an email to [email protected] and please write from your registered email address if you have a Miiskin account.

If you’ve had a consultation via the Miiskin platform, please include your name and DOB for the fastest response time.